Video

Optimising Remote Work Processes

  • Time
    60 minutes
  • Date
    Recorded May 27th 2020  11:00 AM

How we run businesses changed overnight - the COVID-19 outbreak has forced us to reset how and where we work. 

While your workforce adjusts to their ‘new normal’, ensuring your team can continue to work productively lies with a few decision makers, just like you. 

During this webinar we discussed how to lay the solid process foundations for long-term productive remote working.   

Watch now to learn:

  • The common productivity issues our customers are having and how to overcome them
  • Tools to connect your team to your corporate networks and applications remotely
  • Better ways to manage incoming calls and deal with paper-based processes, out of the office
  • What to consider as you plan for a staggered return to the office and ongoing flexible work arrangements
  • How the Royal Flying Doctor Service Queensland Section have optimised their remote workforce during the COVID-19 crisis
  • Live Q&A to have your individual questions answered

Solutions covered in this webinar:

Give your staff the best features of their business landline on their mobile with Telstra Liberate

Replace manual, paper based processes with digital workflows with a range of Business Apps,  including DocuSign and GoCanvas

Enable your organisation to embrace the long term opportunities with the right Cloud infrastructure

 

Interested in more events?

Discover what other events are on offer to you across a range of diverse topics. Our expert speakers are here to discuss how to improve collaboration, better secure your business and ways to reach new customer's, plus much more.

Discover more

Speakers

Belinda Challis
ICT Service Manager, Royal Flying Doctor Service Queensland Section

Belinda is a passionate ICT professional with over 17 years’ experience in the private industry, Federal and State Governments, and the not-for-profit sector. Specialising in all aspects of business resilience and digital transformation in a broad range of industries from heath care to national security, Belinda is committed to robust decision making that places community interests at the forefront of complex issues.

Paul Carpenter
Head of Calling Platforms, Technology Solutions, Telstra Enterprise

Paul heads up a specialist and architect team that supports Telstra’s Enterprise Sales teams. The teamwork across Telstra’s three main Enterprise calling platforms – Broadworks (TIPT, SIP, Liberate), Cisco (TCC, Webex) and Microsoft (TCO365). Paul has now racked up 37 years working in Telecommunications and sees Liberate as the next evolution in the ‘voice’ journey, bringing together the old world of familiar ‘landline’ telephone numbers, and the new world where ‘phones’ don’t even look like phones anymore.

Kent Ramchand
Principal Cloud Strategist

Kent is an experienced technologist with a demonstrated history of working in many industries with senior stakeholders. Specialising in cloud computing platforms, enterprise software architecture, IT service management, and IT strategy; Kent delivers high performance outcomes and thought leaderships for Telstra Enterprise clients through people, process and technology transformation and shared experience business strategy workshops.

Ed Gibson
Domain Lead, Applications

Ed is a Digital Domain Lead at Telstra working across the enterprise, government and mid-market sectors. With over 25 years industry experience Ed has worked on a large number of digital transformation projects, with a broad range of customers from all industries. A passionate design led problem solver, Ed is a firm believer in simplification and building the right solutions that people want to use.

Related content

View More
Daniel Pink unearths the secret motivation behind perfect timing.
Podcast - 22 minutes
Podcast - 22 minutes
Daniel Pink unearths the secret motivation behind perfect timing.

Explore the science of perfect timing with New York Times best-selling author and motivation expert, Daniel Pink, in a discussion led by host Adam Spencer. This open conversati...

Three technology solutions to support your remote workforce
Article - 4 minutes
Article - 4 minutes
Three technology solutions to support your remote workforce

How do you maintain business as usual if your workforce is working remotely? Keeping your staff flexible, productive, and ready to work from anywhere is now more important than...

Woman looking at a mobile phone
Video - 51 minutes
Video - 51 minutes
Working Remotely with TIPT & SIP Connect

Learn how you can leverage TIPT call centre functionalities, desk phone on your mobile, host multi-party video meetings and more.

Kamal Sarma presenting to a crowd
Podcast - 24 minutes
Podcast - 24 minutes
Kamal Sarma on ways to build resilience and thriving communities through COVID-19.

From monk to venture capitalist and author, Kamal Sarma knows a thing or two about resilience. Hear his insights into managing stress, strengthening resilience and ways to help...